Frequently Asked Questions

Where is Safe Haven Self Storage?

Safe Haven Self Storage
124 Charlie Norris Rd
Richmond, KY 40475

309 Pauline Dr
Berea, KY 40403

What are the access hours?


What security features do you offer?

Our properties are fully fenced, gated, and under 24-hour video surveillance.

What items am I not allowed to store?

Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.

Am I required to store long-term?

We provide flexible month-to-month lease options. Store with us short or long-term.

How do I pay my storage bill?

Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.

What documentation do I need to rent a unit?

A valid form of government-issued ID such as a driver’s license, passport, or state ID.